What is typically the last step in ensuring high-quality outcomes in a program?

Maintaining established standards over time is crucial for ensuring high-quality outcomes in a program because it reflects the commitment to consistency and reliability in service delivery. Once a program has been designed and implemented, it's essential to uphold the standards that were set, as these serve as benchmarks for performance and quality. By adhering to established standards, organizations can ensure that they provide services that meet the required quality, comply with regulations, and fulfill the needs of the clients effectively.

Furthermore, maintaining these standards over time allows organizations to develop a solid reputation, build trust with stakeholders, and establish a foundation for continuous improvement. This step is about reinforcing the ideals and practices that have proven effective, ensuring that client outcomes remain positive and that any changes made are aligned with the overarching goals of the program.

While conducting a program review, updating standards, and training staff are all important actions that contribute to overall program quality, maintaining established standards is the culmination of those efforts, as it ensures that the framework for quality remains intact and is actively upheld, leading to sustainable success in achieving program outcomes.